Frequently Asked Questions
Everything you want to know about permanent brows, booking and aftercare.
General
What is the difference between PhiBrows and regular microblading?
PhiBrows offers a standardised protocol based on golden-ratio measurement, approved pigments and a certified training system. Artists are regularly reviewed, which means consistent, symmetrical and natural results.
What is PhiContour?
PhiContour is the permanent make-up system for lips and eyes (lash line) created by PhiAcademy, the academy behind PhiBrows. Lip blush and lash line treatments follow this measurement- and symmetry-focused protocol with PhiAcademy-approved pigments.
Who cannot have permanent brows?
We do not treat during pregnancy or breastfeeding, active cancer treatment, isotretinoin use within the last 6–12 months, or with active skin conditions in the area.
I have old permanent make-up. Can you work over it?
It depends on the colour and density of the old pigment. We will assess your brows during a free consultation and recommend the best option.
Treatment & Healing
Does it hurt?
A topical numbing cream is applied beforehand. Most clients describe only a light scratching sensation.
How long do permanent brows last?
Depending on skin type, lifestyle and aftercare, microblading lasts 12–18 months and powder or combo brows 18–24 months. Refresh sessions extend the result.
Is the touch-up session necessary?
Yes. It is normal for some strokes not to retain during healing. At the touch-up 4–6 weeks later, gaps are filled and the result is perfected. The first touch-up is included.
What does the healing process look like?
Brows look darker for the first few days, light flaking occurs between days 4–10, and they may look faded briefly afterwards. The true colour appears around week 4. See our care guide for details.
Booking & Payment
Do you take a deposit?
Yes, a deposit is taken to confirm permanent make-up appointments and is deducted from the treatment price.
How can I cancel or change my appointment?
Use your booking code and phone number on the ‘Manage Booking’ page, or message us on WhatsApp. Deposits are non-refundable for cancellations made less than 24 hours before the appointment.
Which languages do you speak?
We welcome guests who speak Turkish, English and Arabic, and can handle your booking and communication in your preferred language.